Refund policy

Damaged or Faulty Items

• If your item arrives damaged or faulty, please contact us immediately with photographs and your order details at The_Infinite_Quest@outlook.com
  
  

Change of Mind Returns

• Change-of-mind refunds are provided at The Infinite Quest's discretion as store credit only. Please contact us at The_Infinite_Quest@outlook.com

• Returned products must be sent at the customer’s expense in original, unopened condition.
  
  

Refund Processing

• Approved Refunds are always returned to the original payment method used.

• Processing times vary depending on your bank, card provider, or PayPal.
  
  

Packaging Condition

• Minor packaging damage that does not affect the product itself is generally not considered a defect.

• Retail packaging is subject to change, variations in packaging are not grounds for a refund or exchange.